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Model R: an alternative option to acquire JBT filler-seamers

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JBT fillers and seamers can make a tangible difference to the effectiveness and efficiency of food and beverage processors’ operations, but budgets do not always stretch to cover the cost of new machinery. JBT’s Model ‘R’ or ‘Rebuilt’ offers a means of acquiring warranty-protected JBT equipment, comprised of new electronics and components in an existing frame, at an attractive price for smaller and mid-sized companies.

“We can compare it with car manufacturers who offer a complete overhaul when they want to bring older cars back on the road,” says Rex Pattyn, Customer Care Sales Manager for JBT. “This is exactly what JBT is doing. These are machines that we buy back from customers who don’t need them anymore and – after the thorough overhaul – we are able to offer them to other customers, with the result that these customers are getting a machine that is nearly new.”

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Industry-standard solutions
As Pattyn explains, the JBT Model R program retains the original filler and seamer frames and some parts, but brings in all-new, state-of-the-art electronics and components, with wear and tear elements discarded. A risk assessment is also carried out on all recycled parts, with everything updated to current standards before being reinstalled on the filler or seamer.

“Model R signifies ‘Rebuilt’ and the price of these machines is typically new minus approximately 30%,” says Pattyn. “The cost is less than that of manufacturing a new machine because the frame and critical parts are already there, while all the rest is replaced.

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“Customers get a true industry-standard JBT machine complete with warranty at a very attractive price. This helps customers who want to buy a genuine JBT machine but don’t have the budget available to buy new.”

“We don’t just clean a machine and give it a new coat of paint, we completely strip the components, deep clean the machinery, coat it, and bring everything up to current industry standards, so it’s a completely different approach from that of a normal second hand machine trader,” adds Pattyn. “It’s treated and quality checked like a piece of new equipment.”

Learn more about JBT’s Model R program

JBT’s PRoCARE®: working to eliminate downtime from the equation

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Downtime, for many processors and producers, is an inevitable part of the production process, which – in addition to cutting into productivity, scheduling and labor hours, to say nothing of the expense – is viewed as a phenomenon that has to be endured. But what if there were a means of limiting downtime to an absolute minimum or, better still, eliminating it almost completely? This was the objective JBT Customer Care had in mind when they set about launching PRoCARE; an ambitious initiative that aims to make downtime a problem of the past for JBT customers.

Irrespective of the pedigree of systems or equipment, the need for maintenance, regular or irregular, is a fact of life. With the best will in the world, it is unavoidable that parts become worn, equipment becomes damaged, or machinery does not always perform as expected. Such occurrences often result in downtime, with production being shifted, reduced or even halted completely while the problem is fixed. 

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JBT’s PRoCARE Program is focused on taking the unpredictability of maintenance difficulties out of the equation. Instead of waiting for problems to occur, JBT Field Service Engineers take preventative action as part of the program, visiting customer facilities on a scheduled basis to tackle any weak spots before they develop into a problem.

Relieving the burden
As an annual, auto-renewal program, PRoCARE offers levels of service specifically suited to the needs and wants of each plant. With features ranging from inspections, documentation and recommendations in Level 1; up to Level 5 which includes preventative maintenance, 24/7 monitoring, guaranteed response times, training and an annual pool of service and/or automation hours to use at their discretion, there is a great solution for any budget, explains Emily Lossman, Customer Care Manager at JBT’s A&B Process Systems.

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“The PRoCARE Program takes some of the burden off maintenance staff and removes the need to keep as many components on the shelf,” she says. “It also means customers will suffer fewer unexpected downtime issues and benefit from a longer equipment life.”

As well as new customers, Lossman says, JBT is reaching out to existing and previous customers, and letting them know that this is a program that can be implemented at their facilities.

Preserving reputations
The practice of preventative maintenance becomes even more important when viewed against the considerable threat posed by involuntary lapses in food safety, lapses that can lead to product recalls and potentially damaged reputations and lost clients. “Older equipment and machinery can suffer wear that can lead to potentially harmful contamination issues,” says Lossman. “Stainless steel surfaces can get scratched and these crevices can harbor bacteria that can be missing during Clean-In-Place (CIP) procedures. 

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JBT can provide riboflavin testing to verify cleaning efficacy and hydrostatic or dye penetrant testing to identify flaws. They will also provide recommendations on how to maintain that level of cleanliness. 

“We also check and calibrate instrumentation, which has positive implications for product consistency: we make sure instruments are correctly calibrated, so customers achieve a consistent product every time.”

In short, Lossman says the PRoCARE Program offers headache-free ownership. With JBT effectively taking care of systems and equipment during their entire active life, customers avoid the need to pull resources off key projects, help safeguard their reputation and, as much as possible, eliminate costly, avoidable downtime. 

Learn more about JBT’s PRoCARE Program

PRoCARE: JBT’s commitment to Customer Care

Customer Care has been a cornerstone of JBT’s success in international markets for over two decades, with the focus on helping customers protect their investment in JBT solutions so that equipment owners can pay back the original outlay many times over.

“Our Field Service Engineers and Customer Service personnel are focused on contributing to our customers’ success by evolving from a reactive, transaction based mindset to one based on customer intimacy. We are working toward growing capabilities across all JBT Liquid Foods equipment types and leveraging our global and regional footprint,” explains Chris Hanssen, JBT’s Global Customer Care Director for Liquid Foods.

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PRoCARE Services are one of the key after sale benefits offered by JBT, which is aimed at keeping JBT systems in optimum condition for years after the initial purchase. “Business earnings and profits are directly related to how much a company can produce in a given time, which in turn depends on the performance, reliability and availability of equipment.” 

“JBT’s greatest value in PRoCARE services comes from preventing unexpected costs through smart, purposeful, and timely maintenance.”

PRoCARE service packages are offered as a maintenance agreement in various levels, which are determined by individual production and cost management requirements. Such services include regular machine inspections by JBT Site Supervisors using standard JBT inspection protocols, training programs, preventive maintenance for wear parts, operation guidance during the start-up phase and remote technical support.

CONTACT JBT TO LEARN MORE ABOUT PRoCARE